High School Science In Your Home is dedicated
to providing our customers with the finest products and service. Should
the situation arise that a purchase needs to be returned, please review
the following information.
Returns for damage or defect:
High School Science In Your Home makes every
effort to secure all packages, but sometimes merchandise can be damaged
during shipping. Merchandise damaged during shipping or found to be defective
upon delivery should be reported to us within 24 hours of receipt.
Contact us during normal business hours; we will arrange replacement.
Not satisfied:
We want all our customers to be 100% satisfied with their purchase. If
for any reason you are not satisfied, you may return your purchase within
14 days of receipt for a full refund less shipping and handling charges.
Please call our phone number, or contact us via email for return authorization. Merchandise
must be returned in its original condition after receiving your return
authorization .
Back orders:
We regularly stock every item we carry. Although every attempt is made to maintain
adequate inventory of each product, occasionally we may run out of a certain
item. In this event, we will give you the date our supplier expects the item
to reach us. We will then offer you the following choices: canceling the out-of-stock
item from your order, authorizing us to send you a partial order, or holding
up your order until we receive the item in question. If you choose the partial
shipment option, we will send the missing item to you at no additional freight
charge.
A final note:
Please remember to call us for return authorization before returning
any merchandise. Our phone number is 336-454-7023. If you have any questions
about our return policy, please contact us by phone (336-454-7023) or email Bridget .
Return address:
All returns should be made to the following address:
High School Science In Your Home
116 Fairidge Drive.
Jamestown, NC 27282
If you are ready to place an order, go HERE
for BIOLOGY, or HERE
for CHEMISTRY or HERE
for Physical Science!